Ordering Information
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Basket | Payment | Currency | Contact | Non-UK
Orders | Design & Programming | Fulfillment | Delivery | Privacy | Returns
UK Orders
All stock orders are typically shipped within 24 hours
during the business week by next day carriers. In the unlikely
event an item is out of stock the normal delivery period
is 4 days.
Export Orders
Please contact us directly with your requirement by Clicking
Here
CD
& DVD Business Card Starter KitsBuy Standard or Premium starter kits for either DVD or CD.
CD
Business Card PLUS..Buy all CD & DVD Business card materials. CD cards, DVD Cards labels, jewelcases, wallets, applicators etc
Other CDR Media- non-Business Card including 700MB CDR, Jewelcases, cd packaging cd mounting etc.
All
CDr and DVDr productsComplete listing of all DVD or CD products in Toucan eMedia's standard range.
Payment
We
accept payment by major credit cards, BACS, CHAPS, cheques
which can be drawn directly on at any U.K. high street
bank, other bank transfers and PayPal.
Currency
We routinely trade in Pounds Sterling only. Any other currency
is by separate negotiation.
Contacting
Us
If you need to reach us, please email us at sales@ebusiness-cards.co.uk,
alternatively, you can call on +44 (0) 1 279 871 694 (office hours in the UK
are 9am-6pm) or write to us at Toucan eMedia, PO Box 5206, Takeley, Bishop's
Stortford, Herts. CM22 6RU United Kingdom.
Non-UK Orders
Contact us
directly by email or
by telephone with your requirements for a quotation. We are routinely
providing material to the EU and further afield.
Design and
Programming Work
Any product
requiring design or programming work will have to be ordered after
Toucan eMedia have quoted for your individual requirements. Click
here to email us your requirements or 'phone us on +44 (0) 1279
871 694.
Order Fulfillment
Time
Upon receipt
of your order and full payment, your order is processed immediately.
Dispatch is typical made the next business day. Practically every
order is met from stock however if your item is not in stock, we
advise you.
Delivery
Service
For your and
our peace of mind we use a next day service including insurance
(except extremities of British Isles where delivery is typically
a maximum of 2 working days, 3 days to The Orkneys) and we insist
on a signature upon receipt.
International orders are sent within 48 hours and are generally received in under 7 days.
Privacy
Policy
Toucan eMedia
do not disclose buyer's information to any third parties.
Returns
For the purposes of the UK distance selling regulations the
Toucan eMedia ebusiness-cards.co.uk website is primarily targeted
at providing raw material to UK business. In the highly unlikely event
of damaged or faulty goods you should notify us immediately
upon receipt, 24 hours after receipt maximum, then
we can attempt to remedy the situation. All returns must be authorised
by Toucan eMedia before sending. Refunds for incorrectly ordered
goods is at the discretion of Toucan eMedia and would be reviewed
on a case by case basis.
Returns of recordable media for credit will only be accepted if the media has remained sealed as we need to be absolutely sure that the media has not been placed in any readers or writers.
A restocking fee of 15% or £15, which ever is the greater, applies to all returns.